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Internship Details

About the role:

As a Travel Ninja, you will manage all customer concerns & bookings to drive them to their full potential. We are looking for someone with an in-depth understanding of the term "customer care & conversions".   


Key Responsibilities:

 Provide quality customer service and problem resolution to customer queries over the phone, email and chat platforms.

 Drive bookings by developing proposals that address the clients’ needs. se a variety of styles to persuade or negotiate these needs, concerns and objectives. 

 Meet customer requirements through first-contact resolution. 

 Clarify customer doubts; probe for and confirm understanding of requirements or issues. 

 Listen attentively to customer needs and concerns; demonstrate empathy. 

 Confirm customer understanding of the solution and provide additional customer education as needed. 

 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures   


Working Hours: Rotational Shifts (10 hour shift per day between 8:00am to midnight, 5 day work week) and weekly holidays  


Skills & Qualifications:

 A Bachelor’s degree in any stream.

 The desired skills are persuasion, prospecting, public speaking, writing, closing skills, motivation for sales, identification of customer needs and challenges.  

No. of Positions

5

Application Deadline

Apply by: 14th May `17

Stipend

Rs. 25000-30000

About Company

GuestHouser is disrupting the travel industry by connecting travellers with a variety of unique accommodations all around the country. Our success is attributed to one factor alone- Our Team!   

The most integral part of travelling is experiencing the local way of living in a new destination. Whether it's a beach villa in Goa or a tree house in a tea garden of Munnar, our wide range of accommodation has something to satiate everyone's wanderlust. Our aim is to provide travellers with unique local experiences in diverse destination. With presence in 2200 cities, we have over 90,000 unique properties that you can call home for a solo vacation or a family weekend getaway.  

So if you have a passion for travel and would like to be a part of one of India’s fastest growing travel startups, you could fit right in! 

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