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Internship Details

About Internship:

Call Center Agent Job Responsibilities:

Obtains client information by answering telephone calls; interviewing clients; verifying information.

Determines eligibility by comparing client information to requirements.

Establishes policies by entering client information; confirming pricing.

Informs clients by explaining procedures; answering questions; providing information.

Maintains communication equipment by reporting problems.

Maintains and improves quality results by adhering to standards and guidelines; recommending improved procedures.

Updates job knowledge by studying new product descriptions; participating in educational opportunities.

Accomplishes sales and organization mission by completing related results as needed.

Roles and Responsibilities:

Qualifications / Skills:

Verbal communication (Hindi and English)

Phone skills (Hindi and English)

Listening

Data entry skills

People skills

Informing

Customer focus

Customer service

Attention to detail

Professionalism

Multi-tasking

Perks:

1. Informal Dress Code
2. Friendly Work Environment

No. of Positions

1

Application Deadline

Apply by: 12th Jul `20

Stipend

Rs. 3000-4000

About Company

Yourdrop private limited is an essential services provider that is covering a large customer base and are serving them from our associated retail business holders. Yourdrop provides its services in delivering daily needs and other essential commodities at customers' doorstep.

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