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Internship Details

About Internship:

KeralaGifts.in was founded to prove that people do not need to compromise on spreading smiles, that they always have a way to reach out to their beloved ones and amaze them with jaw-dropping gifts. In today’s fast paced life, finding that perfect gift to convey your truest love & emotions is rather difficult. We are here to make gifting a child’s play to you. Connect with your near and dear ones in Kerala from anywhere in the world using our user-friendly website.
Gifts enhance togetherness, add more meaning to the existing relationship, and certainly help to establish a new never-ending relationship. KeralaGifts, the best gift shop in Kerala, aims to provide you with the best online gifting experience with its diversified product portfolio and a wide range of services.
We strive to offer you the best experience and fir this we offer you a variety of delivery options. From normal gift delivery to Same Day Gifts delivery in Kerala and midnight delivery, get it all here. Our special same day & midnight gifts delivery in India have made many memories and wait to make one for you.
You can send cakes, flowers, gifts, chocolates, soft toys, teddy bears, sweets, dry fruits anywhere in Kerala at the best price. We offer gifts for all occasions such as Birthday, Anniversary, Wedding, Mother’s Day, Father’s Day, Valentine’s Day and so on. Send Anniversary Gifts for Wife amaze your dearest friend on his special day with our special Birthday Gifts Delivery in Kerala. We have special gift hampers for corporate gifting too. In addition, you can send Diwali Corporate Gifts to Kerala with us and make your relationship stronger.

Roles and Responsibilities:

1. Handle customer's calls
2. Increase Sales
3. Handle Chat Support
4- Answer calls professionally to provide information about products and services, take/ cancel orders, or obtain details of complaints.
5- Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken. Process orders, forms and applications.
6- Follow up to ensure that appropriate actions were taken on customers requests.
7- Refer unresolved customer grievances or special requests to designated departments for further investigation.

Perks:

Customer Service Executive plays a critical role in providing an interface between customers and the client company. ITeS companies look for candidates who have good communications skills, interpersonal skills and can handle stress well. The candidate should possess good listening skills, and the ability to think quickly, to make a recommendation or solution to the customer's problem. A clear and pleasant speaking voice and fluency in English is also desired. The major skills and competencies that employers look for in a candidate are:

Good communications skills
Ability to listen and active problem solving skills
Good interpersonal skills
Ability to handle pressure

No. of Positions

5

Application Deadline

Apply by: 30th Sep `20

Stipend

Rs. 8000-15000

About Company

KeralaGifts.in was founded to prove that people do not need to compromise on spreading smiles, that they always have a way to reach out to their beloved ones and amaze them with jaw-dropping gifts. In today’s fast paced life, finding that perfect gift to convey your truest love & emotions is rather difficult. We are here to make gifting a child’s play to you. Connect with your near and dear ones in Kerala from anywhere in the world using our user-friendly website.

Gifts enhance togetherness, add more meaning to the existing relationship, and certainly help to establish a new never-ending relationship. KeralaGifts, the best gift shop in Kerala, aims to provide you with the best online gifting experience with its diversified product portfolio and a wide range of services.

We strive to offer you the best experience and fir this we offer you a variety of delivery options. From normal gift delivery to Same Day Gifts delivery in Kerala and midnight delivery, get it all here. Our special same day & midnight gifts delivery in India have made many memories and wait to make one for you.

You can send cakes, flowers, gifts, chocolates, soft toys, teddy bears, sweets, dry fruits anywhere in Kerala at the best price. We offer gifts for all occasions such as Birthday, Anniversary, Wedding, Mother’s Day, Father’s Day, Valentine’s Day and so on. Send Anniversary Gifts for Wife amaze your dearest friend on his special day with our special Birthday Gifts Delivery in Kerala. We have special gift hampers for corporate gifting too. In addition, you can send Diwali Corporate Gifts to Kerala with us and make your relationship stronger.

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