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Internship Details

Provide the best in class experience to customers whoever interacts with the company with respect to placing orders or getting in touch in case of any issue

Improve customer service experience, create engaged customers and improve retention numbers

Keep ahead of industrys developments and apply best practices to areas of improvement

Set a clear mission of enhancing Service quality and deploy strategies focused towards that mission

Develop service procedures, policies and standards

Take ownership of customers issues and follow problems through to resolution

Keep accurate records and document customer service actions and discussions

Analyze MIS and enhance productivity

Maintain an orderly workflow according to priorities

No. of Positions

5

Application Deadline

Apply by: 29th Apr `16

Stipend

Rs. 20000-40000

About Company

At PharmEasy we deliver medicines to peoples doorstep at a 20% discount within few hours of placing the order. We are currently operational in Mumbai, Delhi and Kolkata. In about 10 months of going live, we have more than 1,40,000 downloads on the playstore and appstore. Delivering medicines to more than 1 lac customers, we have helped people save more than 7 crores till date. 


In this short period of time we have raised 5 million dollars from prominent a few marquee VC firms in the country.


This is just the starting point for us. We want to revolutionise healthcare in India to make it 10X better. How?

A) Make the industry data driven by providing doctors and patients the most accurate information to make decisions

B) Make healthcare a universal right by making it quantum's cheaper and accessible

C) Construct a feedback loop for pharma companies enabling them to make better drugs to combat diseases like never before

D) Eradicate fake medicines which contribute 30% of drug volume in India


The founders are from IIM A, Carnegie Mellon University, XLRI, IMT Ghaziabad, NMIMS and have been part of successful ventures like Housing.com, CouponDunia, Goldman Sachs, Netapp, MakeMyTrip, Airtel and Mckinsey Consulting.


If this sounds like something you would like to be a part of you, let know and we chat about the opportunity in detail.

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