I interned full-time with DTDC Courier & Cargo Ltd with specialization in operations at their Delhi office for 2 months. The company is not only counted among the top courier and cargo service providers in country but also has an international presence in 16 countries.
My key task as an intern was to to closely keep track of the daily supply-chain process as well as their inbound- outbound activities. I was also asked to contribute ideas to minimize the cost incurred due to difference in approximated and actual load or packages dispatched in Delhi region which is referred at company as Direct delivery section.
I researched a lot on the technological advancements that can be directly implemented in the courier industry and showed through calculations the resultant cost difference it can bring about, mainly in case of transportation due to deviation. I also gave 9-10 recommendations that included improvement methods which could conveniently be used in the daily processes itself.
My colleagues were very friendly and helpful. They provided me with all the relevant data that could serve as useful in my project. Other people I worked with especially my mentors encouraged me to work in the right direction.
From the packaging techniques, delivery modes, transport scheduling, routing, the tracking system, data sharing, direct delivery, daily operations to vendor based system followed by the company and communication methods among different hubs in different cities, I learnt countless things during my internship. I have always seen myself holding a good position in operations 5-10 years down the lane therefore it’d be safe to say that DTDC gave me the necessary exposure and helped me develop a practical approach towards things, making every day a memorable one. I would recommend such an internship to all of you.
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