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Internship Details

About Internship:

Mealtango
Shift Timings:9:00 AM - 6:30 PM or 12:30 PM-9PM(2 shift of each 9 hrs)
Working Days:5 days (Off Days: one day a week on rotational bases)
• Answering calls and resolve queries of customers.
• Coordinate with the customers, try to know their concerns by avoiding any interruption in conversation, etc
• Web chat to resolve issue with customers and perspective chef visit the webpage for information
• Addressing complaints of the customers and resolve it
• Assist and guide customers and chef with their question
• Analyze the client's requirement after conversation with them and recommend services that will match their needs
• Keep a track of the potential customers and their requirements
• Ensure premium level of client satisfaction in on phone call
• Data entry of the chef details into the system for tracking .
• Good English speaking and good to know Marathi and hindi.

About Mealtango
Mealtango is All About Good Home Food
MealTango is among the world's first home food delivery company.
Mealtango works with home chefs (typically house wives) and gives them a web platform to showcase their food. Customers can place orders with the home chefs for their food. Mealtango provides a range of services to enable a successful home food based business.
At MealTango housewives, home makers, cooking enthusiasts and professional chefs - can start their restaurant online, and earn from home.
This business opportunity costs a fraction of starting a restaurant, building a website, or even taking a stall at events.
MealTango has delivered over 10,000 meals and has been featured in all of India's major English dailies. The food and concept has been appreciated by Masterchef India and Masterchef Australia Judges, Editor of the BBC Good Food Magazine and many more.
Our Culture
Mealtango has a culture based on trust and mutual respect. We only hire if we are absolutely sure, and we treat every member of our team with respect and professionalism.
At Mealtango, we set clear goals for each team member, and allow our team members to come up with their own ideas on how to solve challenges. Our team is also always available to brainstorm and assist each other as we progress towards our goals.
We are a self managed company. Meaning, our team members are responsible for their own work, and we don't waste time on micro management. This of course puts ownership and responsibility on the shoulders of individual team members. So if you like taking on challenges and driving your projects forward, at Mealtango you have the opportunity to perform at your best.
Mealtango follows principles of Agile Methodology.
We look forward to adding energetic, responsible and talented professionals to our team. And together build the world's first truly global home chef network.
See More About Mealtango at: https://mealtango.com
Our chefs program: https://mealtango.com/become-a-home-chef
More About Us:
https://mealtango.com/about_us
Application Email: joinus@mealtango.com

Roles and Responsibilities:

1.• Answering calls and resolve queries of customers.
• Coordinate with the customers, try to know their concerns by avoiding any interruption in conversation, etc
• Web chat to resolve issue with customers and perspective chef visit the webpage for information
• Addressing complaints of the customers and resolve it
• Assist and guide customers and chef with their question
• Analyze the client's requirement after conversation with them and recommend services that will match their needs
• Keep a track of the potential customers and their requirements
• Ensure premium level of client satisfaction in on phone call
• Data entry of the chef details into the system for tracking .
• Good English speaking and good to know Marathi and hindi.

Perks:

1.Experience certificate
2. Intership to full time hire based on performance

No. of Positions

2

Application Deadline

Apply by: 29th Jul `18

Stipend

Rs. 10000-12000

About Company

MealTango is a platform for unique dining experiences around the world. From hand rolled sushi with a Japanese family in Tokyo to a farm fresh lunch in an organic farm in Pune: we have unique options in 13 countries globally. Founded by graduates of Oxford University and IMD Switzerland, MealTango is a funded startup in the combined USD 2 Trillion food and travel industry. We invite you to be a part of our growth story, and together revolutionize the way the world dines out.

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