94121 39056 0 false false false

Internship Details

About Internship:

Selected intern's day-to-day responsibilities include:

1. Handle customer query and complaints emails (via Freshdesk)
2. Communicate with the concerned team via Freshdesk
3. Maintain CSAT (customer satisfaction rating)
4. Maintain AHT (average handling time)
5. Serve as a basic point of contact for customers with complaint, queries, request, feedbacks etc.
6. Ensure that all the request, queries, and complaint of customers are responded in a timely and professional manner

Roles and Responsibilities:

1.Should be a quick learner, detail oriented and ability to adapt to new processes in a limited time frame
2.Should be good in multi-tasking and ability to work under pressure

Perks:

Certificate, Letter of recommendation, Job offer, Informal dress code.

No. of Positions

2

Application Deadline

Apply by: 15th Oct `18

Stipend

Rs. 13000-15000

About Company

Elanic is more than just shopping, it’s a community. With over one hundred thousand sellers and millions of shoppers, Elanic is the fastest growing community where like-minded people come together to share their love of fashion.


Our USP:-

- Rich and unique variety of products.

- Great fashion at affordable prices.

- Door to door delivery.

Similar Internships