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Internship Details

About Internship:

We are seeking a Customer support executive who can handle technical and non-technical queries and issues from customers and business partners in collaboration with internal stakeholders

Key Responsibilities

-Understand and resolve customer queries and issues(technical and non technical) in collaboration with internal stakeholders as per the defined SLAs(over mails and calls)

-Adhere to the defined SOPs and processes in dealing with customer queries and issues

-Provide relevant information on Qwilcilver products and services to customers

-Maintain and update the relevant documentation relating to help desk activities

Functional Competence

-Good verbal and written communication skills

-Attention to detail

-Ability to continuously learn and adapt

-Working with teams

Roles and Responsibilities:

1.Key Responsibilities

-Understand and resolve customer queries and issues(technical and non technical) in collaboration with internal stakeholders as per the defined SLAs(over mails and calls)

-Adhere to the defined SOPs and processes in dealing with customer queries and issues

-Provide relevant information on products and services to customers

-Maintain and update the relevant documentation relating to help desk activities

Functional Competence

-Good verbal and written communication skills

-Attention to detail

-Ability to continuously learn and adapt

-Working with teams

No. of Positions

5

Application Deadline

Apply by: 9th Nov `20

Stipend

Rs. 12000-13000

About Company

Interview Cracker is helping startup founders to contribute to #AatmaNirbharBharat by for their growth

At Interview Cracker, a company founded by IIT alumni, we are preparing young aspirants to get ready for the new economy and start earning through internships or jobs, specially for the startup culture.



Now hire hassle free and expand your team at nominal cost with these sharp minds nurtured by 



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