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Internship Details

About Internship:

We are looking for an enthusiastic and dynamic professional to work in our Marketing Department of Brand Porschefor the position of Customer relationship management (CRM). It's a 1 year outsourced job. Contract is extendable based on performance

1.5 -2+ years of experience in a CRM role and/or experience in data analytics.
Experience in database management, strong analytical background and direct marketing is essential.
Proficiency in the MS Office (Excel, Word, Visio, Reporting) skills
Very good understanding of sales, after sales and marketing processes
Good communication and presentation skills
Well organized with a data driven approach
Strong character; self-confident; performance driven

Roles and Responsibilities:

1. Ensure an ongoing high data quality by extracting and monitoring data quality reporting’s.
2. Provide clear insights on customer brand touch points across the customer journey based on given instructions by supervisor.
3. Analyse existing data and work out customer profiles/segmentation according to the product portfolio as well as sales/service situation.
4. Monitor and produce data quality reports for importer/dealer customer and prospect data.
5. Monthly extraction and distribution of relevant reportings, internally and to PME network.
6. Data Quality Index Report and Follow-up
7. Regular dialogue with internal departments for all reporting purposes
8. Analysis and reporting for enquiries received through digital channels
9. Follow-ups with Porsche Centres on deliverables and collation of the same (such as Monthly Marketing Report, Marketing Expenses, Post event report, Sales and Marketing Planned Activities)
10. Identifying customers’ needs, clarify information, research every issue and providing solutions
11. Coordinate with Porsche India Contact Centre and all Porsche dealers for Enquiry reporting and qualification
12. Collation of Website updates from Porsche Centres (staff, events and contact details)

Perks:

1. 5 Days working (Monday to Friday)
2. Exposure to International Brand

No. of Positions

1

Application Deadline

Apply by: 29th Oct `20

Stipend

Rs. 20000-20000

About Company

ŠKODA AUTO Volkswagen India Private Limited is the wholly owned Indian subsidiary of German automotive manufacturing company Volkswagen Group. We focus on manufacture and sales of Volkswagen, Audi and ŠKODA vehicles in India. Volkswagen Group brands Porsche and Lamborghini also sell their cars in India through SAVWIPL.

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