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Internship Details

About Internship:

Headout is evolving the way people discover the world by connecting them with exceptional experiences in their city at the push of a button. We are building a magical platform that gets everyone to head out and have fun in a matter of seconds; no matter where you are and what you want to do. We are combining a delightful product experience, data-driven decisions, sophisticated supply side logistics network and world-class operations to solve a huge basic human problem: how do we have a good time?

Roles and Responsibilities:

1. Provide an exceptional experience to our customers across all touchpoints including calls, chats and emails
2. Ensure all Headout reservations are executed seamlessly
3. Ensure trust and safety of Headout as a platform through transaction risk management
4. Work with our vendor partners to troubleshoot issues related to reservations and customer feedback
5. Collect & analyse customer feedback to help improve processes and business functions across the company
6. Represent us to the Headout community on various social platforms
7. Collaborate with shift managers to help improve processes and outbound communication with our customers
8. Collaborate with colleagues to improve internal reporting and track key performance metrics within the team
9. Ensure data perfection by verifying data provided by the suppliers
10. Managing inventory and maintaining records of relevant product information
11. Actively collaborate with the suppliers to build solutions around product related issues
12. Identifying trends and patterns around product availability and order fulfilment
13. Collating data and creating comprehensive reports to track key product metrics

Perks:

1. Collaborative and learning atmosphere.
2. Ability to make an impression on some very serious people
3. More than comfortable office space

No. of Positions

5

Skills Required

Application Deadline

Apply by: 17th Apr `18

Stipend

Rs. 10000-12500

About Company

Headout is evolving the way people discover the world by connecting them with exceptional experiences in their city at the push of a button. We are building a magical platform that gets everyone to head out and have fun in a matter of seconds; no matter where you are and what you want to do. We are combining a delightful product experience, data-driven decisions, sophisticated supply side logistics network and world-class operations to solve a huge basic human problem: how do we have a good time?



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