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Internship Details

About Internship:

The Catalog Associate is the entry level role in the Pitstop. In this role, the individual works on one or more critical programs/tasks for a particular automotive product category. These tasks include (but are not limited to) populating content for the product catalogs on the Pitstop online Portal, interacting/coordinating with vendors/manufacturers, identifying and correcting errors/complaints, maintaining records of work received and work performed. The individual is expected to perform these tasks by using fair judgment in understanding instructions provided by the Process Lead/Manager.

Roles And Responsibilities:
Core Responsibilities
Handle the day-to-day volumes of the assigned tasks and ensure the given SLA are met per quality standards
Ability to work overtime as dictated by business need; as much as 60 hours a week.
Maintain records of day-to-day work by updating trackers to reflect work done
If there is a possible default on SLAs or quality, flag the escalation in time to the manager or lead
Interacting and coordinating with vendors/buyers to accurately reflect the Pitstop catalog for price, product details and other product-related information
Flexible with working schedule; expected to work weekends, holidays and work from home if required.
Willingness to take initiatives & responsibilities including 24/7/365 availability, including willingness to work on weekends, and outside of the "standard" work day

Roles and Responsibilities:

The Catalog Associate is the entry level role in the Pitstop. In this role, the individual works on one or more critical programs/tasks for a particular automotive product category. These tasks include (but are not limited to) populating content for the product catalogs on the Pitstop online Portal, interacting/coordinating with vendors/manufacturers, identifying and correcting errors/complaints, maintaining records of work received and work performed. The individual is expected to perform these tasks by using fair judgment in understanding instructions provided by the Process Lead/Manager.

Core Responsibilities
Handle the day-to-day volumes of the assigned tasks and ensure the given SLA are met per quality standards
Ability to work overtime as dictated by business need; as much as 60 hours a week.
Maintain records of day-to-day work by updating trackers to reflect work done
If there is a possible default on SLAs or quality, flag the escalation in time to the manager or lead
Interacting and coordinating with vendors/buyers to accurately reflect the Pitstop catalog for price, product details and other product-related information
Flexible with working schedule; expected to work weekends, holidays and work from home if required.
Willingness to take initiatives & responsibilities including 24/7/365 availability, including willingness to work on weekends, and outside of the "standard" work day

Basic Qualifications

Basic Qualification
Bachelor’s degree in any discipline
Ability to dive deep into a problem, perform ‘Root Cause Analysis’ and identify constraints to recommend a solution – on this, we will test the candidate’s ability to think logically through a given issue, structure their thoughts, identify the problem correctly and then recommend appropriate solutions
Ability to deal with ambiguity – use discretion and judgment to take decisions on critical business tasks based on available information
Flexible with working schedule; expected to work weekends, holidays and overtime if required.

Preferred Qualifications
Strong written and verbal communication skills in English
Strong business communication skills – ability to communicate with internal/external stakeholders clearly and concisely
MS Excel proficiency – ability to mine voluminous data for specific detail according to instructions provided
Strong analytical skills – Ability to do high school level arithmetic
Familiarity with navigating the internet – research techniques on the internet and finding required information quickly.

No. of Positions

4

Application Deadline

Apply by: 31st Mar `20

Stipend

Rs. 8000-10000

About Company

Brief Profile of About Pitstop:


Pitstop is an online platform delivering one stop solution for all car care needs. We provide quality, economical and convenient car service through our inhouse doorstep vehicles & network of partner garages.


We seek to re-define how car service industry works in India by standardizing service workshops, enabling them to provide better customer experience through the usage of cutting edge technology, data analytics, and implementation of modern corporate practices in the running of service workshops


 


 


Founded: 2015


 


Funding: Secured funding recently from Goldbell Group & Blume Ventures, Anurag Srivastava, Amiya Pathak, Rajesh Yohanan and Rahul Garg. Earlier, the company had received seed funding from Rahul Garg – Founder @ Moglix @ Xoogler, Myntra co-founder Ashutosh Lawania; Livspace founders – Anuj Srivastava and Ramakant Sharma; Krishna Kumar, CEO – Simplilearn and other angels.


 


Cities:


Bangalore, Delhi, Pune, Mumbai, Chennai, Hyderabad


 


The Culture


We are a vibrant young team located in the heart of Bengaluru. Everyday work is fun, casual, and relaxed. Above all, we are passionate about creating a habit of solving real world challenges. We celebrate and seek out diversity of opinion in our team, we- re open to bold and disruptive ideas, and acknowledge and appreciate each other. We always strive for excellence and for the best solution, which is ultimately determined by the customers need. We believe in our product and we use it ourselves.

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